Refund policy
General
All items are carefully selected vintage or second-hand pieces. Each item is unique and may show signs of wear. For this reason, all sales are final.
Exceptions
Returns are only accepted in the following cases:
• The item received is incorrect, or
• The item has a major defect not mentioned in the description
In these cases, please contact us within 48 hours of delivery at:
info@namva.co
Return Conditions
If a return is approved:
• The item must be unworn, unwashed, and in the same condition
• The item must be returned within 7 days after approval
• Return shipping must be tracked
• The customer is responsible for all return shipping costs, customs duties, taxes, and any other return-related charges
• A return handling fee of €15 will be deducted from the refund amount
Refunds
Once the return is received and inspected, a refund will be issued within 5 business days to the original payment method.
Once the return is received and inspected, a refund will be issued within 5 business days to the original payment method.
Shipping Costs
Shipping costs are non-refundable, unless the return is due to our mistake.
Shipping costs are non-refundable, unless the return is due to our mistake.